Sight & Sound Events

Satisfaction Survey


Event Date: Saturday, June 28, 2008
Event Type: Wedding
Event Location: Caesars Palace Las Vegas, Florintine Ballroom
Event Staff:
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: N/A
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The DJ was great! Nothing to improve on! From that aspect. We did have our playlist dropped after a mix up with the contract and name of the event. However Jodi Harris fixed the issue promptly and without any worry. We were very pleased with the overall performance of the event. We could not be happier!
Additional comments or suggestions? The DJ (Jake) was very good. Both the bride and I felt like we knew him for years. He was very gratious and played a great mix of music. He had all of the wedding on the dance floor having a blast. We are very grateful to sight and sound. Thanks so much
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: David & Raquel Janes
Email: davidjanes <at> att.blackberry.net
Phone: 210-872-1955

Survey Submitted on Saturday, July 05, 2008