Sight & Sound Events

Satisfaction Survey


Event Date: Saturday, June 02, 2007
Event Type: Wedding
Event Location: Lake Las Vegas
Event Staff: Dont remember
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Good
Promptness of your Entertainer: Fair
Professionalism of your Entertainer: Fair
Entertainer's Performance: Fair
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Poor
Overall Volume Levels: Poor
Music Selection: Fair
Incorporation of Your Requests: Good
Equipment Appearance: Good
Overall Customer Service: Good
Planning Assistance: Fair
Entertainer's Cooperation with Other Vendors: N/A
Overall Performance Rating: Poor
   
Is there anything specific that can be improved upon? It would have been nice to hear the DJ's when they spoke. Had a hard time hearing any kind of announcements made. I didnt even know the last dance was announced and I was sitting at my dinner table enjoying my cake.
Additional comments or suggestions? No announcement of taking the center pieces so my family had to take all 65 glass bowls home. The DJ really didnt interact with the party, I felt they were more like backround music. Very dissapointed.
   
Would you recommend this service to others? No
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Sandra Rose / Jonathan Stella
Email: bawstinbratt <at> gmail.com
Phone: 702 263 3628

Survey Submitted on Monday, June 11, 2007