Sight & Sound Events

Satisfaction Survey


Event Date: Saturday, September 20, 2008
Event Type: Wedding
Event Location: Red Rock Resort and Casino
Event Staff: Jodi and Sean
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Fair
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Good
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Good
Incorporation of Your Requests: Fair
Equipment Appearance: Good
Overall Customer Service: Good
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: Good
Overall Performance Rating: Good
   
Is there anything specific that can be improved upon? My only complaint is that we did not want a garter toss and one was done. Also our last two songs of the evening weren't played. We did have a few itineraries back and fcrth and I think the wrong one was used,. No big deal!
Additional comments or suggestions? You guys did a great job of working with the crowd and when my sister was missing before the cake cutting, Jodi did a good job of keeping the crowd there and going while we waited! Thanks a lot, that really helped keep everyone there and interested!! Thanks a lot guys!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Lauren Schultz
Email: laurensteuer <at> gmail.com
Phone: 614-306-9552

Survey Submitted on Sunday, September 28, 2008