Sight & Sound Events

Satisfaction Survey


Event Date: Saturday, September 20, 2008
Event Type: Wedding reception
Event Location: Caesars Palace
Event Staff: Jake
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Good
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Good
Equipment Appearance: Good
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Coordination between Jake and the catering manager related to the cake cutting was a little off.
Additional comments or suggestions? We had a great time and we believe our guests did as well!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Stephanie Wilder
Email: wilder.stephanie <at> gmail.com
Phone: 858-531-3266

Survey Submitted on Friday, October 03, 2008