| Event Date: |
Friday, October 10, 2008 |
| Event Type: |
Wedding Reception |
| Event Location: |
Caesars Palace |
| Event Staff: |
DJ Tim |
| |
|
| Quality of Customer Service via Telephone: |
Good |
| Quality of Customer Service via Internet: |
Good |
| Quality of Customer Service at Event: |
Good |
| Friendliness of your Entertainer: |
Good |
| Promptness of your Entertainer: |
Poor |
| Professionalism of your Entertainer: |
Good |
| Entertainer's Performance: |
Fair |
| Entertainer's Appearance: |
Good |
| System Appearance: |
Excellent |
| Sound Quality: |
Excellent |
| Overall Volume Levels: |
Excellent |
| Music Selection: |
Good |
| Incorporation of Your Requests: |
Fair |
| Equipment Appearance: |
Excellent |
| Overall Customer Service: |
Fair |
| Planning Assistance: |
Poor |
| Entertainer's Cooperation with Other Vendors: |
Good |
| Overall Performance Rating: |
Fair |
| |
|
| Is there
anything specific that can be improved upon? |
Communication. We were told at the time we paid our deposit that we would be contacted 10 days prior to our event to finalize details. I spoke with Jodi approximately 5 days prior to our event, and she told me DJ Tim would be contacting us. We did not speak until the morning of our wedding, when I called him. |
| Additional
comments or suggestions? |
|
| |
|
| Would you
recommend this service to others? |
Yes |
| May your
comments be shared with others? |
Yes |
| May your name be
added to a list of references? |
No |
| |
|