Sight & Sound Events

Satisfaction Survey


Event Date: Saturday, October 06, 2007
Event Type: wedding reception
Event Location: Canyon Gate Country Club
Event Staff: DJ Anthony
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: N/A
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The DJ played what would be considered a break-up song during the wedding reception. The song was Unbreak my Heart by Toni Braxton, and it was very ill-suited for the occassion. A couple of guests even came up to me while I was dancing and asked why it was being played. Otherwise, DJ Anthony was great - friendly, professional, and everyone had a fantastic time!
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Anita Kim and Jeremy Metzler
Email: anita1878 <at> yahoo.com
Phone: 484-213-1263

Survey Submitted on Saturday, October 20, 2007